Frequently Asked Questions

  1. What are the available sizes? Our sizes come in 8x12 inches (20x30cm) and 12x18 inches (30x45 cm).  Choose the dimensions that fit your space and select the style that suits your taste. Make your acrylic poster a unique reflection of your personality.
  2. What materials are used for the posters? Our posters are crafted with high-quality acrylic materials to ensure durability and vibrant colors. The crystal-clear acrylic prints are approximately 4mm /0.15" thick and feature straight-cut corners for a sleek and modern finish.  Built to last and guaranteed to add an element of sophistication to any space, these are lightweight, shatterproof, and temperature-resistant, making them easy to mount on your walls. They are made from high-quality materials, can maintain their vibrant colors and crisp details for years.
  3. Where do you ship? Currently our posters are shipped only throughout the United States. If you live in another country, reach out to us via the contact page on where you live and we will expand our provider network to ship internationally.
  4. How long does it take for my order to arrive? The delivery time depends on your location. Once your order is placed, it typically takes 2-5 business days for production, and shipping times vary based on your shipping address. You can track your order using the provided tracking information.
  5. What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards and other secure payment options. Rest assured, our checkout process is safe and user-friendly.
  6. Can I return or exchange my order? We want you to be completely satisfied with your purchase. If there are any issues with your order, please contact our customer support team within 14 days of receiving your item. We will work with you to address any concerns.
  7. How can I contact customer support? For any inquiries or assistance, you can reach out to our customer support team through our Contact Us page. We are here to help and strive to respond to inquiries promptly.
  8. How do I install this poster? Here is a guide taken from our print-on-demand partner Gelato's website on detailed instructions on installing our acrylic posters. 

    https://apisupport.gelato.com/hc/en-us/articles/360019157859-Start-selling-Acrylic-prints

Feel free to reach out if you have any other questions or concerns.

Thank you for choosing HLCYN! 🌞🌴